Manhattan Associates is extending its Active portfolio into a broader cloud platform for supply-chain operations. The system brings together warehouse management, transport, planning, order management and retail functions, giving customers a common environment instead of separate applications.
Three service levels are available, with Essentials designed for smaller or less complex operations. The company is targeting implementation within 100 days of contract signing, as logistics operators seek faster returns from technology investments.
The platform’s AI agents are assigned specific tasks, including transport planning, scheduling and shipment tracking. Access is restricted through defined APIs, allowing companies to establish operational rules and prevent agents from acting outside approved areas. Manhattan also supports cyber-incident simulations for distribution centres and alternative fulfilment planning.
Customer deployments show the intended business impact. CEVA Logistics is moving towards a global system across its logistics network. Asda introduced the platform while replacing its IT estate after separating from Walmart; it reports fewer than 500 monthly WMS incidents and 100,000 fewer warehouse walking trips. Nespresso uses the system across a supply chain serving 80 countries.
The broader implication is that AI is becoming more useful when embedded in execution software and trusted data, rather than added as a standalone interface. Further information is available from Manhattan Associates.
A multilingual professional experienced in Europe, Canada, and China, Herbert has developed invaluable networks in the automotive and energy industries. He has led high-profile projects involving ENBW, Mercedes-Benz Group, Siemens Group, and the Fraunhofer Institute.