Logistics software is moving beyond shipment tracking as AI agents begin to take action on operational data. LSP44, founded by project44 CEO Jett McCandless, is targeting freight forwarders, 3PLs, warehouses and US freight brokers.
The platform links providers’ existing systems with project44’s carrier network and data. It can use APIs for direct system connections, while voice and messaging agents handle cases where a carrier still depends on human communication.
A typical use case is a missing or invalid truck number. The agent contacts the carrier’s dispatcher, obtains the correct detail and feeds it into the tracking workflow. This can restore visibility without requiring an employee to make a routine call.
The same infrastructure can monitor GPS locations, route deviations and known risk areas. Suspicious movements are escalated to a human, preserving a role for judgment in potentially serious incidents.
McCandless says the network reaches 282,000 carriers across 194 countries, supported by more than $1 billion invested by project44 in carrier connectivity and R&D. The intended business benefits include faster exception resolution and more time for teams to manage capacity and customers. Examples cited include CEVA Logistics’ use of the platform to find trucks and Alcon’s reported inventory reduction of about $150 million through lead-time forecasting.
Results will depend on data quality, security, legacy-system integration and organisational readiness. AI can automate repetitive follow-up, but industrial companies will still need clear rules for when software acts and when people decide.
